Corey Travioli's Resume (Last updated October 6th 2009)

I am seeking a career that will utilize my abilities and challenge my capabilities, as well as augment my knowledge of computers, networking and Information Technologies. I would be a valued addition to any company seeking such an individual by streamlining and increasing the reliability of your Information Technology infrastructure. In previous employment, I saved the company time, money and myself personal hassle by standardizing the provisioning process involved with the set-up and implementation of customer connections to our network. I could bring this standardization, reliability and streamlined synergy to your Information Technology environment.

I am a self-starter; I have the ability to know what it is I am supposed to do and the work ethic to get it done in a timely and efficient manner. My attention to detail dictates that the task at hand will be completed correctly and with minimal error. I have strong computer and networking skills that came from years of computer/networking experience in real world work environments.

Net Star Telecommunications, Inc., Jr. Systems/Network Administrator, Houston, Texas (September 2001 - August 2009)

• Managed day-to-day operations of high availability servers/networks in an ISP environment.
  

• Provided third level technical support for customers.
  

• Provisioned ISDN, DSL and T1 Internet connections.
  

• Configuration of CPE for various Internet connections.

Reaction Systems, Inc. DBA Village Online, Sr. Systems/Network Administratior, Houston, Texas (August 1995 - September 2001)

• Managed day-to-day operations of high availability servers/networks in an ISP environment.
  

• Provided first, second and third level customer technical support.
  

• Ordered customer circuits (DSL, T1, ISDN BRI/ISDN PRI)
  

• Installed customer circuits.
  

• Administered telephone system/call queue.
  

• Scheduled and performed on-site customer consultations.